Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Feb 17, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

easy work and okay co workers

Cons

awful management, tried to train me when i was clocked out.you also need to get the credit card to get a discount...

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Macy's Response
4mo
Thank you for taking the time to leave an honest review as our Sales Associate on training and management. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. We appreciate it.
4.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of growth opportunities at this location.

Cons

There inconsistent scheduling. This is generally with all retailers.

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Macy's Response
4mo
We appreciate you for sharing your review on growth and scheduling as our Sales/Floor Manager. Thank you.
1.0
Feb 17, 2026

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

If you work full time, the benefits are good with the dental being the best. Flexibility in your schedule Location is nice The free tuition program they offer is pretty good if youre looking for business, finance or cyber security.

Cons

Management is very toxic. They'll accuse you of doing nothing, get proven wrong and instead of owning up to it, they'll storm away, pouting like a child. They operate under the saying "Rules are for thee, but not for me." The company itself is using aggressive tactics to make a profit and they parrot what was said even though it's been proven wrong. There's no pathway for advancement.

avatar
Macy's Response
4mo
Thank you for taking the time to leave an honest review regarding management and the workplace. We appreciate it. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly.
Viewing 226 - 228 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.