Mad City Windows & Baths reviews

3.5

60% would recommend to a friend

(313 total reviews)

Cory Henke

Not enough data to show CEO approval

59% positive business outlook

Mad City Windows & Baths has an employee rating of 3.5 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mad City Windows & Baths employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

313 reviews
4.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Mad City is a great place to work. I am surrounded by great people. The pay is great !

Cons

Sometimes the days can be trying on the phone lines

avatar
Mad City Windows & Baths Response
1y
Thank you for your review. We’re thrilled to hear that you’ve had nothing but a positive time here! We appreciate you mentioning good pay, and we agree with you that our people are great. We know that this role can be strenuous sometimes, but we encourage you to do your best since we are glad to have you on the team!
1.0
Dec 16, 2024

BEWARE

Recommend
CEO approval
Business Outlook

Pros

None.. nothing.. nada. Don’t waste your time.

Cons

This place is a scam. You will not make the money they claim you will. You will initially get 5% of what you sell with the promise of the rest after install but once your installs go through they DEDUCT your pay, saying that the initial 5% they already paid you was too much. You will end up making 0%-3% per job sold which is insane! No sales rep works for that little bit of commission. You are working for free most of the time. The amount you drive is so crazy that the salary they offer you will barely pay for your gas and car upkeep. They also don’t care if you applied to a certain territory, they will send you 5 hours away to a different one. The only ppl who make money are the original 12 guys. They will keep you employed for 3-6 months and then start giving you really bad leads in order to fire you with reason. Then a newly trained group takes your place. Do NOT work for FREE so that this scammers get rich. Go work somewhere else and put these ppl out of business!

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Mad City Windows & Baths Response
1y
Thank you for sharing your feedback. We would like to assure you that we are committed to providing a transparent and motivating compensation plan designed to support the success of all our team members. We value our employees and strive to create an environment where everyone can thrive and grow. It’s unfortunate to hear that our structure did not align with your expectations during your time with us. We wish you success in finding a role that aligns more closely with your career goals. Best of luck in your future endeavors.
3.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Takes a special person who has drive/ambition and no responsibility outside of making money -Ability to make as much money as possible -Great Multi pay plan, great base, large commissions, great bonus structures

Cons

-High turnover -Call center a unorganized mess -Call center being unethical and unreasonable -Call center being extremely rude to sales reps -Call center punishing sales reps with no shows for standing up for themselves -Call center not confirming leads -Driving ridiculous amounts Monday-Saturday -No ability to have a life outside of working here. Have to have a very understanding family at home or it’s nearly impossible -Burnout -Lack of respect, understanding and support from management for any accomplishments -Firm benchmarks to be able to still have a job. Two months under what they want and your gone.

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Mad City Windows & Baths Response
1y
Thank you for sharing your insights with us. We are glad to hear you found the pay to be fair and substantial. We appreciate your drive and all the efforts you once put into the company. We regret any inconvenience or frustration you experienced during your time with us. We take feedback about culture and management very seriously, striving to improve our company's practices and ensure a positive working environment for our employees.
Viewing 22 - 24 of 313 Reviews

Glassdoor has 317 Mad City Windows & Baths reviews submitted anonymously by Mad City Windows & Baths employees. Read employee reviews and ratings on Glassdoor to decide if Mad City Windows & Baths is right for you.