Mad City Windows & Baths reviews

3.5

60% would recommend to a friend

(313 total reviews)

Cory Henke

Not enough data to show CEO approval

59% positive business outlook

Mad City Windows & Baths has an employee rating of 3.5 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mad City Windows & Baths employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

313 reviews
2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Money. And that's it. You have to wait months for commissions since you aren't paid until after the jobs are installed which is often 6 months later.

Cons

You make money but they give you ZERO transparency on what expenses are built into a job. They hope that since it's a big check, you will just be happy and won't care they skim hundreds of dollars off of each job. Expect 12-14 hour days with 3 days off every two weeks. You will probably put 50k miles on your car each year, and they are happy to send you 2 hours away. You will get a ton of no-shows and last-minute, same day appointments that will make you scream. They have no problem sending you all over, burning your own gas and destroying your car but you only get a mileage reimbursement if you hit certain closing percentages. I was a high producer and made over $300k/yr but still only earned my mileage reimbursement like 6 or 7 times. The dispatch department is PURE EVIL and they made me question all of my life decisions. Mad City is such a bad place to work, that I actually walked away from $300k/yr with no job lined up because I was going to end up in a mental hospital if I didn't.

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Mad City Windows & Baths Response
6mo
We are sorry to hear about your experience. While we recognize that this role can be demanding, we appreciate the acknowledgment of the earning potential. Transparency is a core value of our business, and we take feedback regarding communication, workload, and overall experience seriously as we continue to evaluate how we support our sales team. We wish you the best moving forward.
1.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

"Good" job if you're comfortable having no life outside of work, meaning you must have 0 responsibilities or commitments before considering.

Cons

3-4 hour drives to appointments, no reimbursement for car in any capacity. The pay is grossly exaggerated as only the top 2% achieve it. Terribly management and extremely toxic environment. They say they want to help, but will fire you immediately if you're off by just a little bit in numbers, they curse at you and humiliate you consistently, thinking it builds a good culture. It is a MASSIVE turn and burn. Over all just a horrible company with gross people at the top.

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Mad City Windows & Baths Response
9mo
We're sorry to hear about your experience. We strive to provide a supportive environment and take all feedback seriously. While the demands of the role can be high, many thrive and grow here. That said, we are continuously working to improve our processes. We wish you the best in your future endeavors.
1.0
Apr 21, 2025

Don't Bother

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule where schedule is flexible.

Cons

No bonuses, very little communication, employees not valued for their individual contributions. Was reorganized right out of a job, and now a similar job is posted on Indeed.

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Mad City Windows & Baths Response
1y
We are sorry to hear this was your experience – we value all our employees and apologize for any unpleasant situations you encountered. We are committed to addressing your concerns and improving our processes to foster a positive work environment. We wish you the best in your future endeavors.
Viewing 19 - 21 of 313 Reviews

Glassdoor has 317 Mad City Windows & Baths reviews submitted anonymously by Mad City Windows & Baths employees. Read employee reviews and ratings on Glassdoor to decide if Mad City Windows & Baths is right for you.