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Madewell

Engaged Employer

Madewell reviews

4.0

68% would recommend to a friend

(2,096 total reviews)
avatar

Libby Wadle

50% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.0

Career opportunities

Madewell has an employee rating of 4.0 out of 5 stars, based on 2,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madewell employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
May 31, 2022

A very so-so experience

Assistant manager
Recommend
CEO approval
Business Outlook

Pros

Great discounts, the chance to receive lots of free items, super cool team, and 25 days of PTO for full-time positions.

Cons

No PTO offered for part-time employees (even if the store closes during one of your scheduled shifts), abysmal associate pay, inconsistent hours and scheduling, occasional late nights, anything involving HR usually has extreme delays, no urgency on corporate/managements part regarding HR issues/hiring/transferring, very poor communication across the board.

1.0
Feb 8, 2022

Worst job ever raciest

Associate manager
Recommend
CEO approval
Business Outlook

Pros

No pros, this is a super white only Job they do not respect people of color.

Cons

Super raciest! Don’t work here if your black!

2.0
Nov 29, 2021

Favoritism/ racist/ lazy managers

Sales associate
Recommend
CEO approval
Business Outlook

Pros

None. The quality of clothing has changed so not even the discount is worth it anymore

Cons

Management is very lazy throughout the whole district. They love to just be in the office. Training is horrible. Company policies mean absolutely nothing because we had a SUPERVISOR who would smoke weed on the job and all upper management and employees knew and yet nothing was done. I’m sure it was because she was WHITE and if it was any other person of color there would be a different situation. This employee was lacked work ethic as well and would go multiple times to the back to smoke. Many complaints were made and yet nothing was done and instead other employees had to pick up the slack. But that seems to be the trend at madewell. Don’t expect to work with a team because the leave out to dry always and you’ll be working hard for no reason.

Viewing 31 - 33 of 2,096 Reviews
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Glassdoor has 2,160 Madewell reviews submitted anonymously by Madewell employees. Read employee reviews and ratings on Glassdoor to decide if Madewell is right for you.