Worked for the company part- and full- time for 3 years
Pros
Great co-workers at both stores I have worked in; A fun company culture and generally nice customers; A great discount on really cute clothes across 3 brands; Easy to use online/mobile tools for employees to access their schedules and other information; If you manage to snag one of their few full-time positions you’ll be compensated well
Cons
As seems to be the trend across all retail stores, this company fundamentally does not care for its part-time workers despite the fact that without them it couldn’t run; ultimately, they are ok with lots of employee turnover and diminishing quality of work from their part-time associates because they don’t want to offer any more benefits or incentives to keep skilled, seasoned associates around; the company has recently undergone some restructuring eliminating even more full-time positions in stores and making it harder to actually build a career here even if you are smart and talented because they simply do not want to offer you insurance or other benefits; Scheduling for associates, at least at the store I’m currently in, required extreme flexibility from associates while offering little in return, schedules were posted less then a week in advance; All associates used to get bonuses when our store would exceed sales goals but in the last year bonuses were changed and are now only given to management; Lots of instability in the company in general because JCrew (their sister brand) is failing
