Madison Reed reviews about "benefit"

66% positive business outlook

Reviews by job title

59 reviews
3.0
Dec 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, telecommuting, room for advancement

Cons

Rude middle management, often disorganized, clicky and sometimes catty coworkers, Department head had weird priorities

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Madison Reed Response
5y
Hi there and thank you for taking the time to leave us feedback. We'd love an opportunity to gain further understanding from you about your time with Madison Reed and how we can improve. Please feel free to reach out to us at hr@madison-reed.com. Thank you again.
5.0
Jan 3, 2022

Such an amazing company!!!

Recommend
CEO approval
Business Outlook

Pros

They truly care about their employees, tons of fringe benefits and perks, awesome pay, great work environment, top tier company culture, encourage ideas from all levels!

Cons

I honestly can’t think of any.

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Madison Reed Response
4y
Dear Current Employee, We are so happy to hear this. Thank you for sharing your feedback with us!
5.0
Feb 16, 2022

Colorist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great salons, great color

Cons

There are no cons so far

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Madison Reed Response
4y
Thank you so much for taking the time to share your experience with us!
4.0
Dec 13, 2021

Holding out hope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive culture, remote, medical benefits

Cons

Subpar PTO(takes me 3 months at the start of the year to accrue ONE day), basically non-existent career pathing, very low pay

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Madison Reed Response
4y
Dear Anonymous Team Member, We appreciate your feedback and value your experience while working at Madison Reed. Our goal for each and every team member includes growth and development, and with that, we are always striving for ways to improve. We invite you to contact us directly at hr@madison-reed.com to learn more about your experience.
2.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Over all employees are satisfied at MR. Pay is decent if not good, good benefits, open and accepting culture, and striving to be and do better. This is the Corp employees.

Cons

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.

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Madison Reed Response
4y
Dear Former Employee, It's of the utmost importance to us to ensure all Madison Reed team members have a consistent and positive experience that is aligned with our values of Love, Joy, Responsibility, Trust, and Courage. We value the time you've taken to share this feedback and invite you to contact us immediately at HR@madison-reed.com to better understand your former experience with us and how we can improve. Thank you.
5.0
Aug 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of growth opportunities. Management is transparent and supportive. Paid and on going training. Great benefits for full time employees and management.

Cons

No split shifts available at this time.

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Madison Reed Response
4y
Dear Current Employee, We appreciate the time you've taken to share feedback with us and we are so happy to hear your experience has been 5 stars! Thank you.
5.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing compensation and benefits Great Leadership Lots of opportunity for growth

Cons

NONE I have not found any !

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Madison Reed Response
5y
Dear Current Employee, thank you so much for leaving us feedback!
2.0
Mar 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-FT medical and dental benefits -employee gratis -new and chic aesthetic -gentler ingredients

Cons

-very overworked, business model wasn't adjusted for today's COVID world (booked every 30 minutes, but also company policy to take a client up to 10 minutes late) -30 minute time slots make it impossible to connect with clients, making them feel like it's a production line -no consistency between what is being told to client over the phone via at-home workers and what is actually happening in the color bars -quality of permanent color, not consistent and doesn't work well on coarse hair (no grey coverage) -ammonia free=lack of lifting capability -commission rate not competitive in CA -will never get to actually use your accrued PTO -under valued/appreciated by superiors

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Madison Reed Response
5y
Dear Former Employee, First and foremost, thank you for taking time to provide feedback. It is our goal at Madison Reed to ensure a working environment where we lead with our values, and where communication, respect, and opportunities are front and center for all team members, including competitive compensation and benefits. We invite you to reach out to us at HR@madison-reed.com so we can gain a better understanding of your experience and how we can continue to improve. Thank you.
2.0
Mar 1, 2022

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay, good benefits, cool product

Cons

Not a lot of work/life balance. my manager would contact me at all hours of the day and night, weekends. They are a company that talks a lot about employees first, which was not my experience. Lots of gossip. I'd hear management share things about other employees personal lives that were completely inappropriate. Lack of respect for people's boundaries, like I had never seen before at a company. I was denied PTO several times and if I was able to take a day off since I was so burnt out, I got a guilt trip about it when I came back. I spoke to HR about it all of this and they just shrugged their shoulders and said "yeah, that's just how it is". Really disorganized management. Awful at communication. I'd be heads down on a project and when I'd present it to my manager, they'd talk to me like I was an idiot cause the project changed and didn't bother to tell me. most toxic work environment I have ever experienced.

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Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
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