Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 94 reviews)); "pay is good and hours" ((in 57 reviews)); "Health benefits are good and PTO got better towards the end of my time there." ((in 38 reviews)); "Great Coworkers and fast paced environment" ((in 18 reviews)); "Fun work environment" ((in 17 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 51 reviews)); "hours are long and little" ((in 31 reviews)); "based culture with high turnover." ((in 24 reviews)); "No work life balance at this company" ((in 22 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 17 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

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Madison Square Garden

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.3

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Senior management

2.7

Career opportunities

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

858 reviews

4.0

Aug 28, 2014

Loved it.... But after a while the buzz and glamour of it all starts to wear off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment. The people here become your family. Exciting atmosphere with the Knicks, Rangers, Liberty and all of our Entertainment venues and shows.

Cons

promotions / growing internally can be challenging. the pay isn't what it should be according to market. everything has to go through a million processes in order to get done.

3.0

Jul 31, 2014

Need better guest relations

Usher

Recommend

CEO approval

Business Outlook

Pros

Flexible, great working environment, reasonable staff

Cons

Little room for growth, promotions are slow to come by. Unprofessionalism on behalf of management. Disorganized clock in and clock out times.

3.0

Jul 29, 2014

It is what it is

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Close to Penn Station and easy to my desk and then to leave.

Cons

No room for growth. Upper management is hands off. No perks and no extra compensation.

Viewing 784 - 786 of 858 Reviews

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Reviews by job title

Loved it.... But after a while the buzz and glamour of it all starts to wear off

Need better guest relations

It is what it is

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