Magellan Health reviews

There isn't a strategy in IT. Business and IT leaders are not aligned. There is lots of talk and powerpoints but no real commitment, investment or follow though. All the promises made in the beginning of the year have evaporated. We keep rebranding the next big thing after the previous attempt went nowhere.

-Manager micromanages the teams every move. -Bad office culture where the members, your manager, and other staff finger point and blame the care managers. -Health benefits are so expensive and not good at all. -Some members are really difficult to handle, and the caseload of members are too much to deal with that you have to work at the weekends too, without any overpay. -HR dept. is not very hands-off, where you need to find everything through a job aid to figure out how to put in overtime hours, time-off, etc. -A disorganized company where the processes on how to do something changes every other week or month. -Orientation is horrible, you learn just how to use their computer software, but not how to actually manage a caseload of members and the actual problems that may arise from members. -Managers expect prompt email replies and when they call you, but they don't reply to emails or pick up their phones when there is an actual issue/need.