Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,377 total reviews)
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Stuart Machin

67% approve of CEO

51% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Progression Discount Holidays Benefits Every other weekend off

Cons

Toxic management Poor pay for work Tall poppy syndrome

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Marks & Spencer Response
1d
Whilst it’s great to see you enjoy several aspects of the job, it’s discouraging to see you’re dissatisfied with recent business decisions. We encourage all colleagues to link in with their Line Manager to discuss matters that may be impacting them in the workplace, to strive for a solution together. Marks and Spencer.
4.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and staff are nice

Cons

Can be fixed take on extra shifts

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Marks & Spencer Response
1d
Hello, so glad you enjoyed your time with us and thank you for taking the time to write us a review. All the best for the future! - Marks and Spencer
Viewing 4 - 6 of 11,377 Reviews

Glassdoor has 12,967 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.