Marriott International reviews

3.9

72% would recommend to a friend

(18,816 total reviews)
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Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Focus on innovation - they are becoming a hospitality tech company focused on customer experience. Some of the people are nice, smart, and effective. Hotel discounts for associates.

Cons

Once Marriott bought Starwood, those coming from Starwood have been given priority for jobs over incumbent Marriott employees ("associates"). With the reorganization as the company integrates both, many original Marriott associates have been let go in multiple rounds of layoffs. Original business units have been in chaos as they seek to staff positions empty by those they released. Need to plan more effectively. In addition, some of the internal organizations do not get along and compete with one another which can lead to issues for associates. This is a political environment. Network matters. There are also many consultants running around - the culture from the big consulting firms has permeated the company leading to focus on data driven results as opposed to quality in people.

1.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are relatively good. It is women friendly. And it has a good cafeteria.

Cons

This is a not a great company to work for in a technical/non-managerial role, especially software related roles. The company relies very heavily on outsourcing companies who are doing a poor job. The standard coding and development practices are completely ignored. Worst code I have ever seen. Don't be fooled by the title of the positions. Software engineers here don't really do much of technical stuff, they are expected to do be in meetings the whole time and address the impediments of the outsourcing companies. I did not enjoy my time here. The recruiters seek out Indian guys for the Software positions. Perhaps they think they will stick around in spite of the very shabby work environment. I have absolutely no disrespect for the Indian developers. Many of them are great. But not all outsourcing companies and projects are the same and this company puts them on a pedestal.

2.0
Mar 1, 2013

IT Outsourcing - Heading down the

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are opportunities to work remote part time. Most of the people are good to work with. Decent benefits, but, those are being cut back. Nice discounts on hotel rooms, when they're available.

Cons

Outsourcing has destroyed moral. Sr management is not in touch with employees below them. The company is now being run by finance managers, from the CEO down. It's all about the bottom line and wall street. Cutting benefits, rising costs to associates. They've lost the family core value management they used to advocate.

Viewing 16 - 18 of 18,816 Reviews

Glassdoor has 21,396 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.