Marriott International reviews

3.9

71% would recommend to a friend

(18,858 total reviews)
avatar

Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

If you want a job to cruise in, with no progression in skills, this is the job for you. Just make sure you don't want a job after this one ends...

Cons

Old technology stack No architecture team and developers write their own detailed requirements from a list of business wants. Unable to change culture or suggest change, you'll be labeled as a non-team player and given the lessor roles.

3.0
Jul 17, 2021

Good Start

Recommend
CEO approval
Business Outlook

Pros

Understanding management Family Atmosphere Sales Staff was Really Nice (at the time) Management trusts you to make the right decision for the guests You wear a lot of hats so you learn a lot about hospitality Meet guests from all over the world and in fields of every kind Management always had my back

Cons

Usually busy (not a con) but at night you are on your own unless it’s an EXTREME emergency Pay is bad and no benefits unless you opt into a 3rd party - but this could be said anywhere in hospitality Personal development for employees is nonexistent aside from Marriott training videos Expect to work whenever they need you and you will have to do things outside your job description (may not always be a bad thing but just extra work) As in any customer service job you are a punching bag for the hotel - high turn over Not a lot of options to move up

1.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

great benefits and great pay.

Cons

They treat you like garbage.

Viewing 220 - 222 of 18,858 Reviews

Glassdoor has 21,447 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.