Marriott International reviews

3.9

71% would recommend to a friend

(18,856 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

This review is for the law department at HQ in Bethesda, MD. *Smart, talented people in the law department and on the business side *Interesting work. You will learn a lot and never be bored. *Genuinely nice people in the law department *Law department is valued by the Company. Will be a respected business partner. *Opportunities to move over to the business side

Cons

* Horrible work/life balance. You will hear over and over the Company's mantra of "take good care of your associates and they will take good care of the guests and the guests will keep coming back." But it is just a slogan. The Company's actions do not back up its words. *Not only will you work as hard or harder than you ever worked in a law firm, but the pay will be low. Even before the recent run up in law firm associate salaries, Marriott has for years paid below market. *Although the Company values the law department, that value does not extend to compensation or providing appropriate staffing to alleviate a crushing work load. *Extremely limited opportunities to be promoted. Join Marriott if you want to work with great, smart people and build your skills. Avoid it if you want to have work life/balance, be paid at market rates, or have a career track.

3.0
Oct 6, 2021

Not entirely bad

Recommend
CEO approval
Business Outlook

Pros

Work on your own, Have your own cart, Listen to music, on your own time.

Cons

9/10 their short staffed & if the laundry wasn’t done you have to waist time in the morning washing and folding you’re own towels, Co workers steal from your cart, People are VERY disgusting, You will have to clean poo once or twice in your job, Remember your cleaning people’s personal bedrooms , most times people don’t tip because it’s “just the housekeeper it’s their job” , It is really hard work and if your not a hard worker everyday it’s not for you usually brakes don’t happen because the time you leave really depends on when you finish your rooms, also you will have to work most weekends

5.0
Sep 16, 2021

Great company!

Recommend
CEO approval
Business Outlook

Pros

Great training opportunities, opportunities for growth, family oriented environment, good salary and incentives.

Cons

Sometimes long hours when working on the operation side. You have to learn how to manage your time to have a decent work/life balance. If not, you will get burned out pretty quickly.

Viewing 217 - 219 of 18,856 Reviews

Glassdoor has 21,446 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.