Is Marsh a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Marsh have rated their employer with 3.7 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Marsh employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Marsh now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Marsh .

Does Marsh pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Marsh with 3.6 out of 5 stars based on 124 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Marsh.

How happy are Client Support Associate professionals working at Marsh?

70% of Client Support Associate employees at Marsh would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Client Support Associate professionals have also rated Marsh with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Marsh?

Account Manager (100) , Vice President (86) , Account Executive (69) , Assistant Vice President (66) , Analyst (63) , Manager (62) , Insurance Broker (61) , Consultant (49) , Specialist (48) , Associate (46) , Client Executive (46) , Intern (44) , Project Manager (42) , Senior Analyst (39) , Senior Associate (39)

What are the pros of working at Marsh according to real employee reviews?

"Good benefits and paid time off is generous." ((in 280 reviews)); "Good work life balance and team relationship" ((in 240 reviews)); "Everyone at the company was great to talk too and there was a great culture there." ((in 231 reviews)); "There are many great people who work there and the carriers they work with are excellent as well." ((in 200 reviews)); "Colleagues are friendly and diverse" ((in 133 reviews))

What are the cons of working at Marsh according to real employee reviews?

"Poor management: I have been told by my manager to fix my personality of perfectionism." ((in 143 reviews)); "low pay and boring mindless work that’s draining" ((in 107 reviews)); "Low salary and night shift" ((in 96 reviews)); "Vivem de reunião de 15 em 15 minutos os micro managers te ligam (sem fundamento)" ((in 61 reviews)); "Stressful sometimes and long hours" ((in 38 reviews))

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Marsh

Marsh Client Support Associate reviews

3.7

70% would recommend to a friend

(124 total reviews)

John Doyle

98% approve of CEO

89% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.0

Career opportunities

Client Support Associate employees have rated Marsh with 3.7 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Marsh is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

124 reviews

3.0

Sep 9, 2021

Your average contact centre experience.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Met some intelligent and interesting co workers and the pay was fine for the job at hand.

Cons

The curse of middle management; too many trainers, team leaders and managers not really contributing to anything productive, just there to police people constantly. Holidays next to impossible to get when you want them; this seemed to be a dealbreaker for some staff who left because of this

3.0

Aug 11, 2021

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Poor pay, benefits not that good for being an insurance company.

Cons

bonuses are only good if your sales executive is doing well.

3.0

Jun 3, 2021

Get on the right team

Account manager

Recommend

CEO approval

Business Outlook

Pros

They have great benefits and are a great company. They are growing rapidly which is good. Also bonuses are nice.

Cons

Make sure you get on a team that fits your work style and personality.

Viewing 100 - 102 of 124 Reviews

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Marsh Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Your average contact centre experience.

Account Manager

Get on the right team

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