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MasTec Advanced Technologies

Part of MasTec

Engaged Employer

MasTec Advanced Technologies reviews

2.9

34% would recommend to a friend

(386 total reviews)
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José R. Mas

49% approve of CEO

30% positive business outlook

MasTec Advanced Technologies has an employee rating of 2.9 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MasTec Advanced Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

386 reviews
1.0
Apr 4, 2017

Tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Somewhat freedom no one hanging over our head.

Cons

Chargebacks are ridiculous, the metrics are ridiculous. They ask customers General questions about directv experience. If the customer had a bad rep on the phone or they were lied to during the sale you get a bad survey because if that and then you get a chargeback. All they do is take your money after you make it. It's the worst job ever don't do it.

2.0
Apr 2, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are or become good, you can make pretty good money. The work is mostly steady as the DTV products often out performs many of its competitors. You get a HSP account with DTV which offers a premium channel package at a deeply discounted rate. They also provide work Van, which is GPS tracked in its every move, so don't think it will replace your personal vehicle. A Galaxy Note phone, with company software preloaded, txt disabled, data limited & tracked and controlled by company. Again, won't replace personal phone as you are to use it strictly for work purposes. Other discounts available across telecommunications, auto, hotel companies affiliated with Mastec.

Cons

The piece rate system only good for those who stay focused on being productive 100% of the time. This may contradict company rules as you are responsible to bring each and every job up to company standards. Some areas have been riddled with contractors, who cut every corner possible. Now it's on you to redo their horrific work on your dime. You just can't make money that way so therefore if you do try to make money, you risk write ups or termination for not fixing jobs properly. You will also be faced with longtime customers who don't want you to bring a job up to code. Then what??? Arguing just gets you nowhere leaving you, again, with no money made if job not completed. OSHA rules have also changed over the years requiring fall protection equipment if you need to leave ladder to access the satellite. 9 out of 10 customers don't want to hear that you have to install a 2nd satellite on their roof and supervisors will not be happy if u drag them to the field to provide the fall protection equipment. Since supervisors have a hand in your route, it's best to stay on their good side if you want to make good money. The long and the short of it is, I've never seen or heard of fall protection being used on any job in the years since the rule changed. EVER! So go on the roof, don't fall & don't get caught or you will be fired! To me, not the way I want to go about my life knowing I must risk my life or job to make money. Mastec really likes to take advantage of every loophole and has been sued, and lost, in the past. Just use google and you will see. They will push as far as the law allows often resulting in varying rules from state to state. I personally have been awarded payment for something, was told to sign off that I received the check, only to find out that I signed my rights away by accepting the money. Shady if you ask me. Just to top it off you are often reminded that you work for a subcontractor. Most of your day to day issues are the result of the client so therefore nobody can change that at Mastec. You get a lot of " Sorry, there's nothing we can do about it." Most recently, a pay cut. Not just a group of Tech's but across the board. With business booming, customers bills in the increase, and job quality and expectations as high as I've seen since the beginning, we are told that we must accept less money for the hard work we do. So where does that money go??? Who knows. I personally have pay sheets from a decade ago and the rate is virtually the same. You want a raise, do more work!!!

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MasTec Advanced Technologies Response
9y
Hello, thank you so much for taking the time to write a review. We have read your comments and will share your advice and concerns with our Management Team.
1.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Take home vehicle/gas card. Helpful co workers.

Cons

Work/life balance, restructured pay scale resulting in less income. Oh yeah, their crap doesn't work!!! Stuck on jobs waiting for the fix to be pushed without additional compensation. In piece rate system, if job exceeds duration due to no fault of your own you are stuck at customer home making excuses while on your own dime. Never had a job in my life that I wanted to walk off so many times. All they would say is "Hold On". To what? Spent most of the last month sitting home due to lack of work. Can't say it loud enough, "Go somewhere else" This is the most frustrating job I've ever had.

Viewing 265 - 267 of 386 Reviews

Glassdoor has 400 MasTec Advanced Technologies reviews submitted anonymously by MasTec Advanced Technologies employees. Read employee reviews and ratings on Glassdoor to decide if MasTec Advanced Technologies is right for you.