Is Mass General Brigham a good company to work for?

Mass General Brigham has an overall rating of 3.6 out of 5, based on over 1,620 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at Mass General Brigham to a friend and 50% have a positive outlook for the business. The best reviews about Mass General Brigham have been left by employees working as Intern , Resident Physician and Director .

Does Mass General Brigham pay their employees well?

According to anonymously submitted Glassdoor reviews, Mass General Brigham employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mass General Brigham. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mass General Brigham?

67% of Mass General Brigham employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mass General Brigham 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Mass General Brigham?

Project Manager (31) , Administrative Assistant (29) , Registered Nurse (24) , Research Assistant (21) , Project Specialist (17) , Director (15) , Medical Assistant (15) , Program Manager (15) , Applications Analyst II (14) , Manager (13) , Intern (11) , Resident Physician (11) , Application Coordinator (10) , Analyst (9) , Business Analyst (9)

What are the pros of working at Mass General Brigham according to real employee reviews?

"Good benefits and time off." ((in 257 reviews)); "work life balance was good" ((in 81 reviews)); "Pretty good place to work for when your coworkers are great" ((in 42 reviews)); "In many ways a great culture" ((in 26 reviews)); "Remote work from home full t ime" ((in 22 reviews))

What are the cons of working at Mass General Brigham according to real employee reviews?

"lots of internal politics to contend with and low pay" ((in 109 reviews)); "Salary is low for Boston living expenses" ((in 56 reviews)); "just because you are a good employee doesn't make you a great manager." ((in 37 reviews)); "There have been many changes with clinical managers and upper management over the years that I have been a Registered Nurse at Partners Healthcare at Home." ((in 21 reviews)); "Poor leadership, lack of management training" ((in 20 reviews))

What are employees saying about Mass General Brigham layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mass General Brigham layoffs and their outlook for job security at Mass General Brigham in 2026.

What are the top reviewed Mass General Brigham locations?

Boston , Somerville , Charlestown , Salem , Wellesley , Cambridge , Braintree , Belmont , Beverly , Medford , Newton , Brookline , Haverhill , Needham , Waltham , Northampton , Dover , Chestnut Hill , Foxboro , Jamaica Plain , Peabody , Cranford , Salem , Andover , Lawrence , Lynn , Malden , Newburyport , North Andover , Revere

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Mass General Brigham

Mass General Brigham reviews

3.6

67% would recommend to a friend

(1,501 total reviews)

Anne Klibanski

58% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Mass General Brigham has an employee rating of 3.6 out of 5 stars, based on 1,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mass General Brigham employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 17, 2023

Egregious Middle Management

Solution architect

Recommend

CEO approval

Business Outlook

Pros

Peers are friendly and helpful Occasionally efforts are realized by actual patients Good racism awareness training Base pay is equivalent to industry median

Cons

Disorganized internal organization - organizational chart 9 months overdue Middle management focused on placing blame and ignores needs of employees Poor benefits lead to employee turnover Management ignores benefit feedback

4.0

Jan 24, 2023

Fine, but not great.

Communications specialist

Recommend

CEO approval

Business Outlook

Pros

The best thing about working for MGB is getting to feel like you're making a difference because even if you aren't practicing medicine or conducting research, you support those who do.

Cons

Salary is medium-low, and their policy of a maximum 2% merit increase does not match with inflation rates. I'm making less now than I did when I started, despite having a higher salary, because cost of living in Boston is so high. Also, we no longer get the day after Thanksgiving off as a holiday, and Mass Eye and Ear (an MGB affiliate) doesn't accept the provided vision insurance. Make that make sense.

1.0

Jan 10, 2020

Just no

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commute Some of the people

Cons

There is so much wrong. Pay is horrible unless you're a manager or above. Offered $18 after graduating from college and people I work with get paid at least $22 with no degree. Complain about any management? HA! Don't bother. It'll get swept under the rug. PTO gets taken out for every single holiday, but don't worry! You can PAY for more, it'll only be an extra $20-$40 out of your paycheck EVERY WEEK. There is nothing to be proud of working here. The only thing this job has given me is stress because I don't get paid enough to pay my own bills and I am drowning. Do yourself a favor and look anywhere else.

Viewing 40 - 42 of 1,501 Reviews

Jobs at Mass General Brigham

Inpatient Coding Specialist, Remote

Billing Representative II

Ambulance Billing Representative II

Clinical Research Data Specialist I

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Mass General Brigham

Mass General Brigham reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Egregious Middle Management

Fine, but not great.

Just no

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