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Mass General Brigham

Engaged Employer

Mass General Brigham reviews

3.6

67% would recommend to a friend

(1,502 total reviews)
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Anne Klibanski

58% approve of CEO

50% positive business outlook

Mass General Brigham has an employee rating of 3.6 out of 5 stars, based on 1,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mass General Brigham employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Apr 7, 2025

Time of instability

Recommend
CEO approval
Business Outlook

Pros

Local site work is rewarding and inspiring. Ability to settle into role and grow within that experience.

Cons

Upper management inconsistent with ability to relate to staff doing the work. Financial forecast, as shared with employees, seems inconsistent or disingenuous.

4.0
Apr 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Average pay, flexible schedule, great PTO, strong and helpful team of techs.

Cons

Pay could be better. Radiology department is strong with a low turnover rate, but with some major restructuring in 2025, we've unfortunately lost a lot of great supervisors/directors/managers and nurses due to layoffs and pay.

4.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Supporting the pathology labs means directly assisting medical professionals who rely on IT systems to analyze and diagnose critical patient conditions. This can be fulfilling, knowing your work has a real impact on patient care. The pathology department staff are generally knowledgeable and appreciative of IT support. Since the work involves troubleshooting hardware, software, and network issues, collaboration with lab personnel and other IT teams is frequent. Many employees appreciate the opportunity to work alongside intelligent and dedicated colleagues, fostering a supportive and educational atmosphere.

Cons

Some technicians feel that salaries are not commensurate with the cost of living in Boston, suggesting that pay could be more competitive. ​

Viewing 160 - 162 of 1,502 Reviews

Glassdoor has 1,622 Mass General Brigham reviews submitted anonymously by Mass General Brigham employees. Read employee reviews and ratings on Glassdoor to decide if Mass General Brigham is right for you.