MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 13, 2022

GHOSTED

Recommend
CEO approval
Business Outlook

Pros

Got to interview with >10 nice people

Cons

After several rounds of interviewing and meeting with lots of nice people and seemingly being a good fit for the job, I was ghosted. It's fine that perhaps they didn't see me as a fit, but after the last interview I never heard from the company again. I sent two follow-ups to the recruiter and heard nothing. I applied and spoke to the recruiter again after seeing the same job pop up again and the recruiter mentioned what sounded like chaos going on internally in the company. Lots of people leaving...too many applicants and what sounded like complete disorganization. I had good expectations of this highly rated MA company, but my experience here leaves me with a sour taste. I would not apply to this company again as it is clear they do not respect their current talent or incoming talent.

1.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

None in the B/D… you can get all the same skills, knowledge and connections at much better financial institution if this is the industry you want to work in. There are many good people working there but you can find that somewhere else too.

Cons

Compensation practices are abhorrent and include putting market ranges on annual award statements that indicate where an employee falls against lowest, median, 75th percentile, etc. They give out these statements saying mastery level employees with glowing review are below all but the lowest measure and then won’t do anything to fix it. Hiring new, registered, individuals as remote and sending entire locations remote and refusing to give existing employees who have been working as such successfully for 2 years a fully remote contract. Any development you get will be self-taught or through mentors you cultivate and you can learn much quicker at a place that doesn’t expect you to acquire every skill you need for free for them. Internal job searches are encouraged and then punished. Managers are getting diversity training and complaining to their own diverse teams about it being nonsense. HR never follows up if you pursue anything through your chain of management. Save yourself!

5.0
Dec 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great corporate atmosphere to work in. The company appreciates and values their employees’ hard work and doesn’t force people to be cookie cutter like most companies these days. Lots of room for advancement opportunities. Management celebrates the successes the company achieves as well as the failures as an opportunity to learn and grow. Everyone is friendly and helpful. Benefits are great. Keep up the great work! Glad to be part of the team!

Cons

Parking lot is extensive in size, Not a major, just make sure you have plenty of time to get to your campus location on time.

Viewing 25 - 27 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.