MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 15, 2017

The Worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The day you leave the company will likely be one of the best days of your life.

Cons

The negative views already posted on this site are remarkably accurate. Toxic environment, unethical senior management, and full of middle management duds. A company to avoid unless you have nothing else.

1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Known name in Industry.

Cons

little real training, You bring in your friends and family and then ? No Marketing while I was there. Their focus is Mortgage and trade shows. focus on Insurance . very few FT real employees mostly contractor status with really bad benefits. 3000 deduct on health insurance. No book of business, No leads from company, They discourage mass mailings and massive phone calls even when I purchased the names to call due to the do not call laws in NYS. Management is unresponsive and very concerned about inner office critics but when you leave they trash you. Fake sales numbers to motivate the new people. Mass hiring and then mass migration when you can not bring in strangers to sell after they have your friends and family , They made pack the " forgivable" draw they paid you for a short time which is not really forgivable if you do not meet all goals , they send your name to collection agency for all money they spent in " training allowance " So you have to pay them 6,000 if the position does not work out and most positions will not unless you have friends and family to make those goals so the pressure is on to sell Mass Mutual products required to meet goal. Everyone there is a " director" or manager but most are just Reps that did not do well at being a rep so they were given positions of power to keep them around. Retention will be very low . They wanted me to mentor the new people instead of working my own marketing plan and I have 20 years in the business. Do Not work there. and whatever you sign, make sure it's not a " loan" agreement , they are sneaky . Gossip is high, Moral is low.

1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Subsidized food, covered parking, you get to go home.

Cons

Absolutely the most selfish and least engaging millennials you'll ever be around. Very low standards of work. Insurance salesmen and supervisors who couldn't pass their 7 who treat you with little respect when you try to help. FemiiNazis in HR who are unprofessional. Easy coast, fake, superficial, disassociated culture and MA transfers who hate it out here, hate their jobs (but smile) and who often are low paid because they have little education, life or work experiences. Cult like work environment.

Viewing 43 - 45 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.