MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good and I like that it is a mutual company where the focus is more on long term results rather than the next quarter.

Cons

Management is trying to change the culture to make associates more accountable and there have been ongoing staff reductions over the past few years. Not entirely a bad thing.

1.0
Nov 2, 2025

Feedback

Recommend
CEO approval
Business Outlook

Pros

salary and benefits 4 week remote working

Cons

Hardwork never pays cost cutting - New joined leaders who are not aware of the person make this decision. Notice period for few 1 month and others 3 months

Viewing 103 - 105 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.