Question 1

Is MassMutual a good company to work for?

Accepted Answer

MassMutual has an overall rating of 3.5 out of 5, based on over 2,830 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at MassMutual to a friend and 53% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship, Data Scientist and Financial Analyst.

Question 2

Does MassMutual pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at MassMutual?

Accepted Answer

55% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MassMutual 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at MassMutual?

Accepted Answer

Financial Advisor (236), Financial Services Representative (130), Financial Services Professional (84), Intern (61), Customer Service Representative (43), Financial Representative (39), Project Manager (29), Director (27), Consultant (24), Agent (22), Insurance Agent (22), Business Analyst (21), Account Manager (20), Sales Representative (20), Financial Professional (18)

Question 5

What are the pros of working at MassMutual according to real employee reviews?

Accepted Answer

"good benefit and not so much workload" ((in 229 reviews)); "Great people and tasks were not very demanding." ((in 167 reviews)); "Good work life balance with flexible work hours and remote work options." ((in 110 reviews)); "Training was good not great" ((in 106 reviews)); "Culture is great and flexibility for work life balance" ((in 106 reviews))

Question 6

What are the cons of working at MassMutual according to real employee reviews?

Accepted Answer

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 85 reviews)); "No base pay commission only commission rates are lower with MassMutual than some other companies." ((in 74 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 43 reviews)); "Poor leadership shown by managers, "Book appointments and let me know if you want me to go with you" mentality." ((in 31 reviews)); "Upper management could care less about anyone but themselves and THEIR boss." ((in 20 reviews))

Question 7

What are employees saying about MassMutual layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

Question 8

What are the top reviewed MassMutual locations?

Accepted Answer

Springfield, Boston, New York, Enfield, Phoenix, Houston, Bala Cynwyd, Philadelphia, Charlotte, San Francisco, Chicago, Atlanta, Walnut Creek, Pittsburgh, Fort Lauderdale, Richmond, Raleigh, Scottsdale, Minneapolis, Los Angeles, Lake Oswego, Warren, Buffalo, Seattle, Virginia Beach, Southfield, Dallas, Cincinnati, Portland, Amherst

MassMutual

MassMutual reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great people but very mismanaged

Organizational chaos

Good Work Life Balance, Bad Job Security

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