MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
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Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay, nice home office amenities like fitness center, awesome cafeteria, credit union, dry cleaners, etc. I had the very best in computer equipment including two monitors.

Cons

Lousy benefits. Police state culture: they take security to the extreme. Sometimes when they do layoffs they just walk people out without letting them say goodbye or letting them pack up their own stuff even if they did nothing wrong and just aren't needed anymore. Some employees are openly racist. (Controllers and Corp Planning) but management makes a real attempt to support minority ethnic groups. The Springfield office is in an African American neighborhood but most Blacks I saw there worked in the cafeteria. There were a few in my division, and I saw other individuals be disrespectful toward them. (This really disgusted me) The new CEO is from investment banking, not insurance and he is heartless. The company only exists to enrich the 1%. With this new CEO they don't even pretend to care about anyone else. U.S. economy tanking? Now problem, we'll sell to Japan and China.

5.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.

Cons

Hardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.

Viewing 160 - 162 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.