MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 23, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Flexibility, time off and benefits are all a great reason I love working here. Another is the wonderful diversity and great people that I work with. There has been lots of growth in the company and many opportunities.

Cons

We have some people who work from home down south and in other regions 100% of the time because of acquired business and other reasons. If you are hired as an in office employee you may be able to work from home 50% of the time but if you have desire to be 100% at home you will have to wait in line like the rest of us. We are a sure that this is being on and looked into but I don't know when this will happen. I have been waiting to relocate for some time and although I love my job, I'm not sure how much longer I can wait as I want to buy a home in a different state so my life is on hold while I wait for it to happen. Also the systems and platforms for different departments are different and we are awaiting a new updated system to be across the board and working with work around while we wait on this as well. Recent layoffs also worry many employees although we have made growth on top of those layoffs it has made stability a question.

1.0
Jul 18, 2016

Financial representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, fast paced, income potential

Cons

Poor leadership, lack of development, all about selling insurance and not planning, sink or swim, bad work environment

2.0
May 3, 2016

Associate director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary good benefits other than medical Great yearly bonus

Cons

Employees are not valued lack of focus on customers

Viewing 253 - 255 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.