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Massachusetts General Hospital

Engaged Employer

Massachusetts General Hospital reviews

3.9

79% would recommend to a friend

(3,215 total reviews)

Marcela del Carmen

100% approve of CEO

61% positive business outlook

Massachusetts General Hospital has an employee rating of 3.9 out of 5 stars, based on 3,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massachusetts General Hospital employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The office I work in is beautiful, modern, and has a stunning view. All the technology (computers, monitors, etc.) provided by the department is highly functional. The department also hosted social events to encourage team bonding. My supervisor was committed to helping with my professional growth, prioritizing my goals as well as the aims of our projects. I experienced very little micromanaging and felt trusted with the responsibilities I was given.

Cons

The trouble started when I began experiencing a flare-up of my disability symptoms. The symptoms made it extremely difficult to use a computer for long periods of time, lift light to moderately heavy objects, and travel to and from work. When I asked for accommodations, I was met with rigid resistance from the department heads, even when HR and other MGH departments started participating in the accommodations request. I ultimately had to go on leave due to the lack of accommodations and was met with what felt like retaliation from the department heads when I tried to end my leave. I hope that this is not a systemic problem with management across MGH, but it has been a truly terrible and discouraging experience.

1.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Translational work, good experience to find a real job in pharma/biotech. Flexible hours if you find a reasonable PI.

Cons

Benefits for postdocs close to none and they still manage to eliminate any existing benefits. HR will forget to put your yearly raise in effect if you don't ask them to do it by yourself, given how pathetic the base pay is to start with, plus the inflation now, I just want to get out as soon as possible.

1.0
Apr 15, 2022

Ugh

Recommend
CEO approval
Business Outlook

Pros

I absolutely love the brilliant doctors, psychiatrists, psychologists, nurse practitioners and researchers there. In addition, MGH has the best respiratory therapists in the world (you don't know how important this is until someone in your family is having a routine surgery somewhere else where they don't have the best and you realize how important it is). I trust MGH professionals with my life and would want my family to only see them for their care (except for the excellent orthopedic specialists at North Shore Medical Center whom I would also trust with my life and limbs!). Working with these professionals and seeing how (and how much) they care for their patients is an honor and a privilege.

Cons

Hospital management is incompetent to the point of being pathological in nature. Horrible pay (unless you've worked there since the '90s), horrible culture. It's unusual to encounter someone in management that is actually talented at it (there are a few though) because mostly it's just sad how out of touch and cynical and just plain not smart about finances they are. Also the nursing culture (RN not NP because NPs are physicians and are not doing the nursing, they are seeing patients as physicians) is sad. I know RNs don't get the appreciation they deserve and are treated like they don't matter, but when the departments I've worked in do get a good nurse who works hard and takes care of the patients and the patients notice and express their appreciation, the other nurses run them out of town. I've seen my relatives get much better nursing care at Mt Auburn Hospital, for example. And while working at MGH, I've even seen a bad nurse "sell" the patient that they're actually doing the best for them and the patient believing it when I know that they're NOT doing the best for the patient or even doing their job, in a few cases...! When the patients figure it out they leave and go to another practice and I've never seen the management at MGH ever figure it out why they left. Sure the doctors are the best, but bad nursing makes patients want to get away from there and not come back.

Viewing 49 - 51 of 3,215 Reviews

Glassdoor has 3,539 Massachusetts General Hospital reviews submitted anonymously by Massachusetts General Hospital employees. Read employee reviews and ratings on Glassdoor to decide if Massachusetts General Hospital is right for you.