Is Massage Envy a good company to work for?

Massage Envy has an overall rating of 3.1 out of 5, based on over 7,513 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 38% of employees would recommend working at Massage Envy to a friend and 34% have a positive outlook for the business. The best reviews about Massage Envy have been left by employees working as Lead Massage Therapist , District Manager and Clinical Manager .

Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1444) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (365) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (82) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 288 reviews)); "It is a great cause and some of the people are great." ((in 272 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 265 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 250 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 208 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 832 reviews)); "Poor management and they dont care about their employees or their clients" ((in 633 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 259 reviews)); "if bad manager or owner it will be a nightmare." ((in 178 reviews)); "Low commission and hourly rate" ((in 78 reviews))

What are the top reviewed Massage Envy locations?

Houston , Chicago , Phoenix , Scottsdale , Dallas , Austin , Las Vegas , Atlanta , San Diego , Denver , Miami , Orlando , Jacksonville , New York , Los Angeles , Raleigh , Charlotte , Sacramento , Fort Worth , Saint Louis , Virginia Beach , Omaha , Cincinnati , Greenville , Louisville , Boston , Asheville , Columbus , South Windsor , Tucson

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Massage Envy

Massage Envy reviews

3.1

38% would recommend to a friend

(7,412 total reviews)

Todd Schrader

42% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 20, 2011

Good place to start with new skills. NOT good for your overall wellness, or furthering your career beyond basics.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They will hire you right out of school.

Cons

One feels like a cog in the wheel with little appreciation and recognition for individuals performance and concerns. Depends who the owners are if your concerns will be addressed. In my case-my concern about not getting my tips that were left at the front desk were NEVER addressed and simply dismissed as unimportant. Also depends on the front desk employees- beware of them taking tips!!!

3.0

Aug 4, 2011

Okay for maybe first time job seekers

Junior assistant clinic administrator

Recommend

CEO approval

Business Outlook

Pros

Massage Envy is open every day of the week from 8am to 10pm -- this gives employees an opportunity to work flexible hours. Customer Service interaction Sales experience

Cons

HIGH PRESSURED sales (you are mainly there for one thing and one thing only -- SALES), Depending on the particular franchise owner most don't seem to really care for the actual well-being of their clients -- the care more for the $$ amount and # of clients they have locked into to their hard to understand, manipulative contract. Most sales jobs say a minimum of two objectives in sales pitching -- however, the massage envy I worked at made it a mandatory 3! If you didn't give 3, you lost the privileged to sell. Most clients leave angry and annoyed after their massage -- not because of their massage but because of the chaotic sales pitch after their massage.

2.0

Jul 28, 2011

Not enough pay for purely a sales job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Receive commission on sales, you are in control of how much money you make, get free massage once a week, training makes it very simple for you to do your job

Cons

no schedule flexibility because they don't have enough people working, rude and incompetent management that is very confrontational, have to deal with angry clients due to frustrating policies, pressure to awkwardly make customers buy a membership once they get out of their massage, questionable policies, most massage therapists do not have enough experience,

Viewing 7396 - 7398 of 7,412 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Sales & Customer Service Associate