This place is a joke. The upper management is awful. I don’t even know where to start. If you want to work for a man that micromanages via the security cameras all day; you’ll get a phone call about it. This is FACT!
Belittles you, this was a bad one for me. This man gave no respect and he’ll never earn mine. Offers very little if any appreciation to you regardless of title or position
Selling sucks; no way is it as easy as they tell you it will be. The pay is garbage. You don’t get much of a life with the hours. As far as PTO, you won’t really get it. Raises? Hahaha that’s funny.
The clients will always be hit or miss.
For anyone considering the management position...run!! Your hours are even worse. 45 per week minimum, since you’re salary they’ll always want you to put in at least 55hrs. Forget having weekends off or a life. Even when you’re not working you’ll get emails as early as 5am and as late as 10:30pm. It gets better! The hours you will more then likely put in while at home; the schedule, emails, phone calls, clients issues, work emergency...you’re not paid for any of it. Forget taking a lunch at work, you’ll still be working. Nothing about this job is fair.
Look at the retention rate over the last year. Northbrook went threw 3 managers, over 20 front desk staff, and have now dropped down to 4 massage therapists...the last manager in training they had actually cared. She received no respect, was treated poorly by upper management, and to top it off they could care less that she had a child.
Lastly, I’d like to end with a few mottos that you’ll soon learn...
1+1=3
If you can’t walk and chew gum; you can’t do this job
This job is professional, there is no emotion involved
Do you care
