Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

42% approve of CEO

35% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Oct 10, 2015

Esthetician

Recommend
CEO approval
Business Outlook

Pros

Full time employees at my location were offered benefits (health and dental) the products are always stocked and its a stable flow of work. They have a good culture and you are protected. Room for growth in company. Good for someone starting off for experience or for a part time position. Also having a following helps especially for estheticians.

Cons

Pay could be better. 9.50 an hour for downtime (when you don't have a client) and 15 an hour for hands on time. A lot of ads mislead that you will make 35 an hour but thats assuming every client leaves a 20$ tip and you are over 40% booked. Summer time is the busiest and fall has been slow, about 10 clients a week. The product line is not the best, I did not have good results with it. Also you don't get much commission for selling products(10%) and they are very pushy on sales. If you have one client you still have to sit around all day, they aren't flexible with your schedule.

1.0
Sep 18, 2011
Recommend
CEO approval
Business Outlook

Pros

If you are a teenager and want to make more than minimum wage while you work part time and go to school or if you are interested in learning more about Massage Therapy.

Cons

No benefits for full time employees at the front desk. No paid time off. No paid sick days. No health benefits. No set schedule so the clinic expects you to be available ALL of the time. When you are sick management does not cover your shift, you have to get it covered yourself and since your other employees either hate it there, or aren't allowed to work overtime, this is impossible. This job requires an extremely high tolerance for multi-tasking, high pressure sales, and customer complaints. Management is often young and immature. Gossip runs rampant and management is not trained to deal with their employees effectively. People retain their jobs based on whether they are liked or not liked by the other girls and the immature management. (Making gossip even more important in the mix!) Management abuse their power by sitting in the office goofing around on facebook and the internet or texting while other employees pick up their slack. For some reason, the assistant managers are usually the worst. Twenty-something girls with no management experience who act like are straight out of the movie "Mean Girls." Commission scale for memberships sold is very, very, very LOW. Since this is clearly not an appropriate job for grown ups, the company hires young girls- the turnover is high, the computer system is not easy to learn (making it annoying to work with so many new people so much of the time) and the sales expectations are not realistic. Massage therapists are unhappy, underpaid, and under tipped. All in all, a pool of gossip and negativity. Avoid at all costs.

3.0
Jan 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Co workers are amazing. The job is pretty easy they have a step by step process but after awhile it tends to get boring.

Cons

They say it's $15 an hour but truly it's $15 per client. If you have no clients you don't get paid. So for example if you have a client at 2pm and your next one is at 7pm then you only get paid $30 for the day for those two and nothing for the inbetween hours that you sat there and waited.

Viewing 10 - 12 of 7,406 Reviews

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