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MasterControl

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MasterControl Customer Success reviews

4.6

100% would recommend to a friend

(2 total reviews)

Jon Beckstrand

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Senior management

4.6

Work/Life balance

4.4

Diversity & inclusion

4.0

Compensation and benefits

3.6

Career opportunities

Ratings by demographic groups

Reviews by job title

2 reviews
4.0
Jan 25, 2021

Working at MC is like working with a big family!

Customer success
Recommend
CEO approval
Business Outlook

Pros

- MasterControl has a very family-friendly culture. The CEO (Jon) seems to pride himself on everyone feeling welcomed and comfortable at work. - Very talented workforce full of great people. Very few jerks. - Great perks! Especially, if your partner has health insurance already. - No VC funding and outside VC influence/pressure.

Cons

- Many departments are siloed and seem to work independently of other departments and company long-term goals. - Too many layers of middle management in most departments.

avatar
MasterControl Response
5y
Thanks for the review! We agree that we have some great perks and that our employees are a brilliant, hardworking, and caring bunch. Your feedback around the departments feeling siloed is very helpful. We have several different ways that we encourage cross-departmental communication (quarterly company meetings, slack channels, monthly leadership meetings, etc.) but we can always do better! Please feel free to reach out to our HR department if you have any questions or want to further this discussion. Thanks again!
5.0
Jan 14, 2021

Smart Co-workers, thoughtful leadership, LOADS of opportunity & culture for days!

Customer success
Recommend
CEO approval
Business Outlook

Pros

1. Dedicated, smart and engaged coworkers 2. Leadership team is currently steering the company through some substantial change. They are thoughtful, open minded, and flexible in their approach. Also they genuinely care about employees. 3. With change comes opportunity to be creative and to get involved with driving the direction of the company in a very direct way. This is just exciting! 4. CULTURE! Great company culture. Even through COVID and working remotely there has been a focused effort to maintain the culture which is core to MasterControl.

Cons

Change is hard. Some days can be difficult and frustrating, but overall this pales in comparison to the positives. Also, it will only set the company and its employees up for future growth and success. Oh and did I mention the opportunities to have real impact?

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Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.