Working at MC is like working with a big family! - Customer Success MasterControl Employee Review

4.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

- MasterControl has a very family-friendly culture. The CEO (Jon) seems to pride himself on everyone feeling welcomed and comfortable at work. - Very talented workforce full of great people. Very few jerks. - Great perks! Especially, if your partner has health insurance already. - No VC funding and outside VC influence/pressure.

Cons

- Many departments are siloed and seem to work independently of other departments and company long-term goals. - Too many layers of middle management in most departments.

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MasterControl Response
5y
Thanks for the review! We agree that we have some great perks and that our employees are a brilliant, hardworking, and caring bunch. Your feedback around the departments feeling siloed is very helpful. We have several different ways that we encourage cross-departmental communication (quarterly company meetings, slack channels, monthly leadership meetings, etc.) but we can always do better! Please feel free to reach out to our HR department if you have any questions or want to further this discussion. Thanks again!

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

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