Smart Co-workers, thoughtful leadership, LOADS of opportunity & culture for days! - Customer Success MasterControl Employee Review

5.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Dedicated, smart and engaged coworkers 2. Leadership team is currently steering the company through some substantial change. They are thoughtful, open minded, and flexible in their approach. Also they genuinely care about employees. 3. With change comes opportunity to be creative and to get involved with driving the direction of the company in a very direct way. This is just exciting! 4. CULTURE! Great company culture. Even through COVID and working remotely there has been a focused effort to maintain the culture which is core to MasterControl.

Cons

Change is hard. Some days can be difficult and frustrating, but overall this pales in comparison to the positives. Also, it will only set the company and its employees up for future growth and success. Oh and did I mention the opportunities to have real impact?

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

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