Mastercard reviews

Management is clueless and amateur. Many incompetent, toxic middle managers. Hard to advance.

Multiple layers of management which can be a challenge to navigate. Some people leaders are just promoted to that position because they were good at what they did prior, not necessarily because they were good leaders - this resulted in some managers being poorly suited for the role. Upper management (C-suite) often not on the same page as the delivery level employees in terms of direction. This resulted in expectations not aligning and projects being reworked causing stress all along the line. I felt this came from the multiple layers of management that directives had to go through and ended up with a 'telephone game' outcome - the delivery level were given direction that did not meet C-Suite expectations. A mindset of reacting to changes as opposed to being proactive and building products that wouldn't require a lot of manual intervention to sustain.