EVERYTHING is disconnected and unorganized. People. Products. Processes.
- Leadership is massively disconnected from individual employees. They can't understand employees let alone customers.
- Hire and Fire. Grim Reaper comes once a year with mass lay offs.
- Finding help is a challenge or like going on an epic man hunt
- Sales reps are so unprepared to help out with majority of customer issues or inquiries.
- Hiring outside managers that don't even understand the product or processes. Managers that aren't even able to help out with some of the most basic of asks from their team or continually point you in the wrong direction.
- Sales enablement doesn't enable anything aside from frustration. Salesforce is a total wreck. No one is available/ severely understaffed. Many different sales tools available that are disconnected or not organized at all. A lot of permissions are very restricted wasting so much unnecessary time messaging managers or IT.
- Training. No proper initial training, but then getting criticized for not knowing how to do something. next to no resources available.
- Unending directionless change.
- Terrible tracking of opportunities, deals, etc
- No credit for a lot of work between terrible tracking, countless changes, customers going to third parties.
- HR is strictly there to protect the company, not it's employees
