Poor treatment of employees is an understatement. This company is out to gouge the customer ever single step of the way, and they do that by putting pressure on us managers and technicians to sell products and services. They dont tell you to rip people off but they know you have to to hit numbers, it's like a big secret game. Fall below the target profit dollars and you will get multiple phone calls every day from upper management harassing you to hit your #'s, no questions asked and no excuses. You feel like your job is at risk every single day. Upper management for retail likes to "preach" to the masses but in practice expect you to do the worst things possible to hit numbers. They bought out a good company with TRUST as a motto and approach to the customer and completely destroyed that in ever way possible. Ultimately they will cash out just like the prior executives did. In the meantime it's a depressing and embarrassing place to work. Don't fool yourself for a minute thinking they care either, just like the top couple previous owners the current ones are in it for the money not the employees and certainly not the customers. Sadly it is time to look for a new company to work for. I don't want to be here anymore since it's become Mavis.