Is Maximus a good company to work for as a CSS?

CSS professionals working at Maximus have rated their employer with 2.9 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Maximus employees being 3.2 out of 5 stars. Search open CSS Jobs at Maximus now and start preparing for your job interview by browsing frequently asked CSS interview questions at Maximus .

Does Maximus pay CSS employees well?

CSS professionals rate their compensation and benefits at Maximus with 3.2 out of 5 stars based on 39 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about CSS salaries at Maximus.

How happy are CSS professionals working at Maximus?

48% of CSS employees at Maximus would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. CSS professionals have also rated Maximus with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.4 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 508 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 314 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 238 reviews)); "Remote work from home smh" ((in 224 reviews)); "Good training and info on the Affordable care act (AKA: Obammacare)" ((in 152 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 150 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 74 reviews)); "The communication is poor and the regard for the people is very low." ((in 55 reviews)); "You feel very disposable and no job security" ((in 31 reviews))

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Maximus

Maximus CSS reviews

2.9

48% would recommend to a friend

(39 total reviews)

Bruce Caswell

46% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Compensation and benefits

2.8

Senior management

2.4

Culture & values

2.4

Work/Life balance

2.3

Career opportunities

CSS employees have rated Maximus with 2.9 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most CSS professionals have an average working experience there. Maximus is rated in line with the average (within 1 standard deviation) by CSS professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

2.0

Apr 21, 2022

bad

Css iii

Recommend

CEO approval

Business Outlook

Pros

training and nothing else and none

Cons

low pay and no bonus

4.0

Sep 16, 2021

Decent, but dull

Css-1

Recommend

CEO approval

Business Outlook

Pros

Working from home is nice and they're working on making it permanant. They try to be inclusive although they fall short on occasion

Cons

The job is bloody boring.

Maximus Response

We thank you for taking the time to post a review and sharing your honest feedback. Your voice plays a critical role in our efforts to continuously improve our employees’ experience. We welcome any additional details or suggestions at feedback@maximus.com. All messages are treated confidentially.

5.0

Jan 17, 2021

Good place

Css iii

Recommend

CEO approval

Business Outlook

Pros

Learning experience, high standards, great communication

Cons

Lack of training. Needs more one on one

Viewing 7 - 9 of 39 Reviews

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Jobs at Maximus

IT Service Desk Technician

Junior ICAM System Administrator

Contact Center Content Specialist - Nashville, TN

HR Coordinator - Accommodations and Leave Operations (Onsite - Crown Point, IN or West Lafayette, IN)

Customer Service Representative – South Bend, IN

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Maximus CSS reviews

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bad

Decent, but dull

Good place

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