Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,158 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 522 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 302 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 233 reviews)); "Remote work from home smh" ((in 228 reviews)); "Good work/life balance is good" ((in 92 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 163 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 155 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 68 reviews)); "The communication is poor and the regard for the people is very low." ((in 55 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,271 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Apr 13, 2014

Federal Government Call Center could have been good employment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Being employed by the Federal Government can have its pro's and con's. It could have been a good job but I am being laid off after 190 days due to open enrollment ending for the Affordable Care Act.

Cons

Short Term employment due to the Affordable Care Act. They told their employees that stated last fall that the job would last as least three years... it didn't even last a year. Having to stay at desk for hours at a time is difficult

2.0

Apr 10, 2014

Good people stuck in a corporate atmosphere

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

In this economy, pays better than most jobs that do not require a college education. Supervisors and Managers are nice people but at the end of the day it's policy, policy, policy, and you as a person is not really taken into consideration.

Cons

Although pay is better than some companies pay people with no higher education, they are still not paying cost of living. They do not increase compensation for those who have a degree. Benefits are terrible. This company has a contract with the state to handle the health plans for consumers receiving Medicaid, yet they do not offer HMO's to their employees. Only PPO's with high premiums and deductibles even just to see your providers. No vacation, sick or personal time. You accrue about 5 hrs every pay period and you must use this time for everything. You are not allowed to take the day without pay, you must have a serious situation and you must provide documentation or you may be reprimanded or terminated.

2.0

Apr 8, 2014

Great place to learn, but no career advancements.

Administrative specialist

Recommend

CEO approval

Business Outlook

Pros

Looks great on resume, benefits.

Cons

Management has absolutely no people skills. Little to no room for advancement unless you are related to a director. Unqualified employees are in management positions.

Viewing 457 - 459 of 5,271 Reviews

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Jobs at Maximus

Director, Solution Enablement

SQL Database Administrator

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Senior Systems Administrator

Senior Systems Administrator

Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Federal Government Call Center could have been good employment

Good people stuck in a corporate atmosphere

Great place to learn, but no career advancements.

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