Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,160 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,273 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 24, 2025

Dont do it

Sr. enrollment manager

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility hybrid remote role

Cons

Micro manage minutes, no recognition for never calling off year after year. Not much room for growth. Depreciation on your car. They will make you drive all over the place, unsanitary and hazardous working conditions. Only care about numbers not their employees as people. High turnover of employees. Pto is non existent. Good luck trying to accrue a full 7 days of pto at one time. Would take you all year to accrue that much. They hire some through staffing and will screw you over when converted over to maximus. Terrible morale, bonuses suck only about 1400 a year extra if you never call off and have 99-100% qa all the time. I only received a .88 cent raise over 3 years! Run

2.0

Sep 16, 2025

I would not recommend this company

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Good medical benefits, good 401k fully vested on day 1, unlimited PTO.

Cons

- Very poor senior leadership - Lack of integrity and honesty - Unethical behavior - Cannot trust your manager

3.0

Sep 7, 2025

Working here.

Business operations analyst

Recommend

CEO approval

Business Outlook

Pros

Place to start your corporate employment journey.

Cons

Managers Lack of transparency and effective communication with junior employees within the organization , which has led to a higher turnover of personnel

Viewing 472 - 474 of 5,273 Reviews

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Jobs at Maximus

Customer Service Rep - Remote (Must live near McAllen, TX)

Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)

Bilingual Customer Service Representative

Customer Service Representative

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Dont do it

I would not recommend this company

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