Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 529 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 298 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 250 reviews)); "remote work from home position" ((in 225 reviews)); "Good salary and working from home" ((in 100 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 153 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 149 reviews)); "Manager who is the epitome of a bad manager." ((in 111 reviews)); "Poor Upper management + revolving door" ((in 67 reviews)); "The communication is poor and the regard for the people is very low." ((in 51 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Nov 29, 2015

Progressive company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leader in its Market area. Good opportunities across a large area of the country. Good salaries

Cons

Very fragmented due to wide spread. Needs more corporate exposure to various projects. HR policies out of date with current market competitors. Poor work life balance. Excessive hours expected of management

3.0

Nov 24, 2015

Specialized escalations unit

Recommend

CEO approval

Business Outlook

Pros

Good pay,team efforts good insurance supportive,good attendance structure and point system. Could go on and on....gives a chance regardless of background.

Cons

Clickish nature, not willing to work with you on schedule changes. Mostly good company to work for .

1.0

Nov 22, 2015

Complete Chaos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some co-workers, pay check was decent but below industry standards, location

Cons

Management, for the most part, are liars, most employees are being worked to death if an employee speaks negatively in any way about hours, and unattainable expectations they are walked out of the door, there is no clear vision and transparency is only expected from the employees, not management, impossible to get any project started much getting completing something that was due months ago. Quit portraying yourself as a being one of the good guys while treating your employees so poorly.

Viewing 4798 - 4800 of 5,267 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Rochester, NY)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Quality Control Manager (Remote)

Master Project Scheduler

Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Progressive company

Specialized escalations unit

Complete Chaos

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