Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,160 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,273 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Mar 6, 2024

Terrible

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Weekends and bank holidays off

Cons

Poorly treated staff and culture

Maximus Response

Thank you for your review. We’re sorry to hear about your experience. We take the working environment of our colleagues very seriously and strive to support all colleagues in the important work they do. Whether that’s through our ‘buddy’ system, dedicated mentors and structured coaching and support process, or by continually reviewing targets to enable success and help colleagues thrive. We’d like to hear more about your time at Maximus so that we can continue to make positive changes. If you would like to share more with us, please email feedback@maximusuk.co.uk and we’ll be in touch.

1.0

Mar 5, 2024

Do not work here

Employment advisor

Recommend

CEO approval

Business Outlook

Pros

You get to leave at 5pm

Cons

Bullying culture, overloaded with work, terrible training and organisation, no safety, awful communication from management.

2.0

Mar 5, 2024

Good

Employment advisor

Recommend

CEO approval

Business Outlook

Pros

Early finishes when target hit

Cons

Bad communication from upper management

Maximus Response

Thank you for your review. We’re pleased you enjoyed the benefits and flexibility we offer. We are sorry to hear that you feel you did not receive the right level of support and communication from managers. We work hard to create a culture of openness and respect, and value the contribution and feedback of all colleagues – both past and present. We'd like to hear more about your time at Maximus so that we can continue to make positive changes. If you'd like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

Viewing 4870 - 4872 of 5,273 Reviews

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Jobs at Maximus

Customer Service Rep - Remote (Must live near McAllen, TX)

Bilingual Customer Service Representative

Bilingual Customer Service Rep

Customer Service Representative

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