Maximus reviews

3.1

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.1 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Aug 25, 2015

Not bad, but could be much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good colleagues, dedicated staff - some real gems that stand out, quick to respond to needs

Cons

can feel disconnected as a contractor in a govt office, benefits seem better at some comparable companies, limited growth opportunities

1.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is decent for employment without formal education. CCR's will assist each other as much as possible when they aren't flanked with calls.

Cons

Spend most of of the year working less than 40 hours, so you'll have the same parking costs and bills, with about 70% of your income. Management is everywhere when they want to look under your cubicle to see if your shirt is tucked in, or if your skirt is 1cm short. They are nowhere when a consumer needs a supervisor, because a case was escalated URGENT months ago and there's no resolution and "de-escalate" doesn't cut it. They are even missing in action or passing the buck when a rep earns a commendation. Sold two 15-minute breaks in interviews only to have only one, and that is on W-F, none on Monday or Tuesday. Get harassed for Medically Excused Absences System needs severe updating, and inconsistent memos keep CCR's confused and penalized for the lack of clarity. The first company I've ever worked for that has no clear cut vision or standard. As a result, it is impossible to uphold it.

Viewing 4873 - 4875 of 5,267 Reviews

Glassdoor has 6,154 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.