Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,158 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 516 reviews)); "They offer a great benefits package and engage employees by surveying them annually for feedback to enhance current benefits." ((in 302 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 240 reviews)); "Work from home is great" ((in 232 reviews)); "Good work/life balance is good" ((in 95 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 164 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 150 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 71 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,271 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Nov 25, 2023

Disorganised and a lot of micro management

Systems trainer

Recommend

CEO approval

Business Outlook

Pros

Remote working Provision of supplies to work remotely

Cons

Micro management Takes forever to get equipment from IT team New projects are very chaotic

Maximus Response

2y

Hi, thank you for getting in touch. We aim to provide flexibility for all our colleagues and are pleased that you enjoyed working remotely. We're sorry to hear that you feel you did not receive the right level of support from managers or our dedicated IT team. We are constantly looking for ways to improve the way we operate and seek colleague feedback through our annual engagement survey, colleague networks and all-colleague calls to help identify what we could be doing better. We'd like to hear more about your time at Maximus so that we can continue to make positive changes. If you'd like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

5.0

Nov 20, 2023

Better Company and Get Better

Senior android developer

Recommend

CEO approval

Business Outlook

Pros

Better Company and Get Better

Cons

Some Cons of Not too Growth after one Year

5.0

Nov 14, 2023

Great team environment and IT system

Coordinator

Recommend

CEO approval

Business Outlook

Pros

A real living wage pay, great manager and teamwork. IT support was fantastic helping to work and collaborate efficiently.

Cons

Remote work so can be isolated and requires high self motivation/discipline to manage/balance own work.

Maximus Response

2y

Thank you for sharing your experience! We always strive to create a positive and collaborative work environment and are delighted that you have experienced this first-hand. We know working remotely can feel isolating at times, and we are always looking for ways to improve the way we support our remote teams. It's why we offer a range of tools and resources to help colleagues succeed in their roles. If you’d like to share more about your time at Maximus so that we can continue to make positive changes, please email feedback@maximusuk.co.uk and we'll be in touch.

Viewing 4906 - 4908 of 5,271 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

TP

4.3★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

Jobs at Maximus

Customer Service Representative – New Castle, IN

Customer Service Representative (Remote - Albany, NY)

Customer Service Representative – South Bend, IN

Customer Service Representative - Healthcare

Customer Service Representative – Marion, IN

Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Disorganised and a lot of micro management

Better Company and Get Better

Great team environment and IT system

Top companies for "Compensation and Benefits" near you

Jobs at Maximus

Maximus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Maximus reviews FAQs

Jobs at Maximus