Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,156 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 512 reviews)); "They offer a great benefits package and engage employees by surveying them annually for feedback to enhance current benefits." ((in 300 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 239 reviews)); "Remote work from home smh" ((in 222 reviews)); "Good salary and working from home" ((in 97 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 162 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 147 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 73 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,269 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,269 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

4.0

May 30, 2023

Experienced Business Analysts with proven track record of successful digital project delivery

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good staff graining and excellent management communications

Cons

Improvement is needed in some organization policies and work approach

Maximus Response

3y

We value you feedback and thank you for taking the time to write this review!

1.0

May 29, 2023

Challenging work environment

Strategy director

Recommend

CEO approval

Business Outlook

Pros

The work environment offers potential opportunities for newcomers to develop their negotiation skills; however, it may also present notable challenges and foster a highly competitive atmosphere.

Cons

The prevailing culture within the organization emphasizes a highly competitive and fast-paced environment. However, it is worth considering that the business may not necessarily require this approach to thrive; rather, it could benefit from fostering a more collaborative culture in order to foster growth. Given the operational nature of the business, it is crucial to adopt a strategic mindset and adapt to market needs. While there may have been opportunities for alternative approaches, regrettably, the local leadership did not align with this vision.

5.0

May 29, 2023

Maximus Call Centre

Call centre advisor

Recommend

CEO approval

Business Outlook

Pros

Good pay and always encourage to climb up the ladder. Great progression opportunities.

Cons

The company has no faults

Viewing 4963 - 4965 of 5,269 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Quality Control Manager (Remote)

Master Project Scheduler

Maximus

Maximus reviews

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Experienced Business Analysts with proven track record of successful digital project delivery

Challenging work environment

Maximus Call Centre

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