Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 511 reviews)); "They offer a great benefits package and engage employees by surveying them annually for feedback to enhance current benefits." ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 250 reviews)); "money is okay and there are quarterly bonus you can qualify for." ((in 93 reviews)); "Good salary and working from home" ((in 90 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 157 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 151 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "PTO is the only thing you get no other time off if you take it without PTO you can get written up." ((in 57 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Mar 28, 2023

Poor management

Post doctoral fellow

Recommend

CEO approval

Business Outlook

Pros

Salary and 9-5 Monday to Friday

Cons

Poor management, unrealistic day to day goals

Maximus Response

3y

Thank you for getting in touch. We’re sorry to hear about your experience. We take the working conditions and wellbeing of our colleagues very seriously, and have robust policies and processes in place to create a culture where all colleagues are treated fairly and have the support and resources they need to thrive in their role with us. We’re always looking to improve the way we operate our business and would like to hear more about your time at Maximus so that we can continue to make positive changes. If you'd like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

4.0

Mar 26, 2023

Good Team, Restricted job

Disability assessor

Recommend

CEO approval

Business Outlook

Pros

Great Team, Opportunity for progression, Good ethics, Want to help their clients

Cons

Have to be mentally resilient, have to adhere to the government rules for benefits which can seem harsh when hearing clients stories

Maximus Response

3y

Thank you for getting in touch and sharing your experience. It’s great to hear that you value your team and the many different opportunities to progress and develop further. We are incredibly proud of our colleagues and the difference they make each day. It’s why we’re always looking to improve the way we do things to support our colleagues in the important work they do. If you would like to share more about your time at Maximus so that we can continue to make positive changes, please email feedback@maximusuk.co.uk and we'll be in touch.

5.0

Mar 24, 2023

Love this place!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Overall love this place! Would recommend

Cons

contract work which is temporary

Maximus Response

3y

We appreciate your kind review and are so glad to hear you're enjoying being part of the Maximus team.

Viewing 4984 - 4986 of 5,267 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Rochester, NY)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Quality Control Manager (Remote)

Sr. Operations Manager - (Hybrid-Remote)

Maximus

Maximus reviews

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Poor management

Good Team, Restricted job

Love this place!

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