Maximus reviews

3.2

46% would recommend to a friend

(5,261 total reviews)

Bruce Caswell

60% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

This company has a lot of potential, the SLT are vibrant and positive. Beer o'clock.

Cons

When starting the business I asked for instructions on how to complete basic daily administrative tasks essential for audit. I was told by my colleagues and my manager not to bother as "we never do it". Six months later, after figuring out, off my own back how to do it, Head Office comes down like a tonne of bricks on the office stating they have not been done and have failed audit. On top of this I worked with racist, homophobic and disgruntled colleagues who were obnoxious, lazy and didn't give a damn. My line manager refused to verify my work as he was too lazy. This meant that although I was exceeding my target by at least 25% each month, my figures were only showing that I was achieving between 10-50% of my target. This affected my bonus and most importantly my morale and was what led me to look elsewhere for a role. I am now earning double what I was paid at Maximus, and am given more autonomy and respect, as well as consistently achieving my targets and being recognised. They lost a good worker in me, and many of my highly qualified and hard-working colleagues also left due to the absolutely shocking treatment.

1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay. It was a good opportunity to be a part of a brand new call center ramping up and starting from the beginning. The majority of the people you work with are great. You truly are helping people in the community and changing lives, so big picture is important.

Cons

Leadership is very biased, favortism is rampant. The company has no problem lying about what is going on. There is no guarantee of a job.... there is always the threat of "losing the contract" and the center shutting down. High up leadership is constantly changing so there is no consistency. Metrics focus changes weekly. Morale is very very low throughout the center. Getting promoted has nothing to do with your ability, just who you are friends with in leadership.

4.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Maximus offers great opportunities for personal growth and career advancement. I've never worked with a team more committed to doing great work.

Cons

Their compensations packages are less than most in the industry. It's not uncommon for exempt staff to have to work on a weekend or holiday and there is no formal or informal system of compensatory time.

Viewing 5071 - 5073 of 5,261 Reviews

Glassdoor has 6,149 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.