Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,146 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (99) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (42) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 504 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 244 reviews)); "Remote work from home smh" ((in 230 reviews)); "Good salary with quarterly bonuses based on work performance and manager review." ((in 94 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 155 reviews)); "Poor training and organising schedule" ((in 152 reviews)); "Manager who is the epitome of a bad manager." ((in 104 reviews)); "Poor Upper management + revolving door" ((in 71 reviews)); "The communication is poor and the regard for the people is very low." ((in 57 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,258 total reviews)

Bruce Caswell

61% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 20, 2009

MAXIMUS not a good place to work if looking for growth, advancement and to earn a decent lving.

Case manager

Recommend

CEO approval

Business Outlook

Pros

My co-worker are really great people.

Cons

At MAXIMUS there is little to no room for advancement or growth. Management is not very knowledgeable. Staff development does not develop the staff. Thiscompany makes unreasonable demands for staff to complete work and unreasonable deadlines. This complany does not support personal time off due to family/personal issues. Even when employees do a exceptional job the work goes unrewarded and unnoticed.

2.0

Mar 4, 2009

MAXIMUS ERP Solutions

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Salary & benefits. Family/small company atmosphere.

Cons

Incompetent management, lack of professionalism. The company needs to decide on a standard approach to ERP implementation. They came from a small company mentality and have never really grown out of it. This is nice at times because it can be a casual and fun place to work. The problem is projects were always significantly under bid to get the work then the project team would arrive and be under immediate pressure becuase the scope was to big for the $ and timeline bid. Hopefully this has improved since there is a new division president with better ethics.

4.0

Oct 3, 2008

Maximus/Healthwave Review

Lol like i would tell you.

Recommend

CEO approval

Business Outlook

Pros

Maximus, Inc. has a high degree of job security for a private company, since it is a government contractor, and government jobs have among the highest job security right now. Also, it provides the opportunity to make a difference, and make money at the same time.

Cons

Among the downsides are the fact that in the Topeka office, Maximus pays much less than an identical job working for the State of KS would pay, which is why often the best Maximus employees end up leaving to accept positions with the State. Also, if you're not into being a desk jockey living in a cubicle, it may not be the ideal job for you.

Viewing 5251 - 5253 of 5,258 Reviews

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Jobs at Maximus

Junior Security Engineer

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Maximus

Maximus reviews

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Ratings by demographic groups

Reviews by job title

MAXIMUS not a good place to work if looking for growth, advancement and to earn a decent lving.

MAXIMUS ERP Solutions

Maximus/Healthwave Review

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