Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,148 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (755) , Customer Service Representative (CSR) (486) , Employment Advisor (99) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 509 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 317 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 228 reviews)); "remote work from home position" ((in 219 reviews)); "Good salary and perks including private healthcare" ((in 98 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 154 reviews)); "Poor training and organising schedule" ((in 153 reviews)); "Manager who is the epitome of a bad manager." ((in 105 reviews)); "Poor Upper management + revolving door" ((in 71 reviews)); "PTO is the only thing you get no other time off if you take it without PTO you can get written up." ((in 56 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Austin , Rochester , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,260 total reviews)

Bruce Caswell

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

2.0

Mar 4, 2009

MAXIMUS ERP Solutions

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Salary & benefits. Family/small company atmosphere.

Cons

Incompetent management, lack of professionalism. The company needs to decide on a standard approach to ERP implementation. They came from a small company mentality and have never really grown out of it. This is nice at times because it can be a casual and fun place to work. The problem is projects were always significantly under bid to get the work then the project team would arrive and be under immediate pressure becuase the scope was to big for the $ and timeline bid. Hopefully this has improved since there is a new division president with better ethics.

1.0

Jul 11, 2024

Awful company look for better opportunities

Operations support coordinator

Recommend

CEO approval

Business Outlook

Pros

There are no best reasons, this is by far the worst company to work for. If zero starts were allowed they would be deserving of it.

Cons

Little pay, they will train you in different areas and can switch you to different positions without increasing your pay, a lot of busy work instead hiring the right amount of employees to distribute the work evenly and reduce stress. Very unorganized, unprofessional and stressful . This company should be sued for how they treat their employees. These projects must be desperate to still be funding them. I don’t know how they are still functioning, the company should be shut down.

2.0

Jun 26, 2023

Terrible changes after being bought by Maximus

Case builder

Recommend

CEO approval

Business Outlook

Pros

A lot of remote work options. Lots of diversity, at least within my department.

Cons

Innefective leadership. Very difficult to have your voice heard and make meanginful change. Ever since Maxomus took over VES there have been a lot of negative changes to when/how we receive our raises, the PTO policy, benefits package, and how we perform our day to day tasks.

Viewing 67 - 69 of 5,260 Reviews

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Jobs at Maximus

Junior Security Engineer

Customer Service Rep II (Remote)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Maximus

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MAXIMUS ERP Solutions

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Terrible changes after being bought by Maximus

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