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      Maximus

      Engaged Employer

      Maximus reviews

      3.2

      46% would recommend to a friend

      (5,260 total reviews)

      Bruce Caswell

      61% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Maximus has an employee rating of 3.2 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      5K reviews
      2.0
      Aug 8, 2018

      Not a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some amazing people who I am still close to. Learned a lot about Medicaid and Medicare for application into my own family life.

      Cons

      It is the typical call center. High turnover, volatile environment where management sees you as a robot who answers phone and even though you are better than 90 percent of the department you are still “replaceable.” Growth can be very limited. The accrual of PTO is very slow. You have to have PTO hours to cover any day of you want to take (can’t just take a day without pay).

      2.0
      Jun 17, 2018

      Below Average Govt. Contractor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Less over-time work than with my previous employers (because they don't want employees to work more hours than they can bill the govt. for). - They haven't stolen any money from the employees.

      Cons

      - Below average salaries and benefits. - Complete lack of management. I haven't met with anyone above me on the contract org chart in almost a year and a half. I haven't had an annual review since 2015. - No possibilities for advancement (since there is no management to give promotions). - Managers are generally political hacks. My (on paper) manager has no ability to understand my work even if she were actually interested in what I do, which she doesn't appear to be since she never talks to me.

      1.0
      Nov 21, 2017

      Maximus' moto is be fluid!!!! Albany NY

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The consumers who obtain the correct information and don't get the run around from the reps. This is at no fault of the reps 90% of the time.

      Cons

      The work instructions are contradictory. Managers, Senior Managers and Directors all worked together before. Therefore they promote each other rather than deserving candidates. Unorganized is an under statement. The policies pertain to certain individuals. The turn over rate is horrendous. Agents, Team Leads and Supervisors, who do most of the work, will get minimal bonuses , "Upper Management" get thousands for a bonus. The attendance policy is a set up for failure. The over hire for the turn over rate. The best part is DOH has no clue how crupt Maximus is.

      Viewing 73 - 75 of 5,260 Reviews
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      ReviewsMaximus reviews

      Glassdoor has 6,148 Maximus reviews submitted anonymously by Maximus employees. Read employee reviews and ratings on Glassdoor to decide if Maximus is right for you.