McKesson reviews

Incredibly poor internal support from departments you rely on to do your job with little accountability. Work from Home coupled with cuts in spending on needed resources (especially people resources) have hurt the company. Credit, AR and other services being off-shored leaving customers and internal workers frustrated. Turn around time to get cases resolved painfully slow. And probably some of the poorest tech used and support for tech available. Salesforce is one platform used but the support department doesn't seem to know how to use it, help it or make it efficient for those using. Was warned by someone that the "bean counters are going to kill off McKesson" and thought that was a dramatic statement. Now, I'm a believer. Too much disconnect between departments, too much off-shoring, poor investment in digital infrastructure and becoming detached from customer focus. Add to that constant monkeying with comp for sales and it is just sad overall.

-Hours are always over 40 every week, you never know when you are going to go home. It isn’t as bad for night shift because it’s not like your missing much, but i imagine it is a lot more frustrating for day shift. Shifts range from 9-13 hours (5 days a week) -ATTENDANCE POLICY IS VERY STRICT! Each point you get lasts one year,(they never get wiped at one time) and you can only get 8 points. no call no show is 4 points, being late is 1, if you have an emergency or get sick and need to leave early it is half a point. -If you call in you have to use flex pto (i think you get 40 hours) any call ins after that you get 2 points for. -i understand that we have to be there to get the work done because patients need their medication, BUT i think they would have a lot more long lasting employees if they were more forgiving about the policy. -I am aware that supervisors often forgive people for being late and do not give them a point, for example I was 1 minute late to clock in one day and I explained to my supervisor that I arrived on time but my badge (which you need to enter the building) had fallen into a tight spot in my car, and it took a while to retrieve, but it was still counted late, (I did not miss stretching or anything at all) not complaining that they didn’t forgive me, BUT, I was told by a co worker that they had been late more than 10 minutes late and they were forgiven by the supervisor. It’s just frustrating knowing that other people get free passes for being extremely late. vs being 1 minute late when your attendance is otherwise perfect.