McMaster-Carr reviews

2.7

28% would recommend to a friend

(1,363 total reviews)

Jay Delaney

31% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.7 out of 5 stars, based on 1,363 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 8, 2012
Recommend
CEO approval
Business Outlook

Pros

What people have already said about the pay and benefits is true. This is a dying breed of company in American. McM has not outsourced and they pay well. The health coverage is great (although recently got worse, as they try to cut costs), and the tuition reimbursement is a terrific benefit IF you can work going to school into your schedule. My guess is that few people take advantage of this benefit, as the hours don't allow you the time.

Cons

Geez, where do I start.....? -Mundane, boring job. Extremely repetitive and mind-numbing--and this applies no matter which department you work in. -Micromanagement is the norm. Culture is fear-based. Tons of 'feedback' (which is the F word around McM). Tons of negative critique. No one will have say "good job" or "nice work." Instead, you will be nit-picked to death. -People are terminated regularly. They critique you so much on little stuff that when it's time to fire, they will have a folder ready, filled with "errors" you've made to justify their decision. Everyone wonders week to week if it will be their last. No one feels safe and this creates a lot of anxiety. People report on one another simply to save themselves. This place feels totalitarian, it really does. -Draconian scheduling. You will be expected to be at your post exactly on time, no exceptions! Traffic accident? Too bad! You will receive a black mark. Kid needs emergency run to the doctor? We're sorry, but this will go into your folder! No leeway is given. -Two tier system. There are the lowly peons and the newly hired MTs. They will not acknowledge your presence nor greet you when you pass in the hall. You are nothing, and they run the show. Got it? Good. That's the McM way. Blatant inequity.

3.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. You never take your work home. Great cafeteria at amazing prices.

Cons

Absolutely boring. You do the same task over and over for the whole day. There is little or no chance to advance. There are some employees who have been at their sales desk for 15+ years with no advancement. Instead they hire fresh out of Ivy League kids to run as managers when the sales staff knows more than they do. Their grading rubric changes all the time so the way you are graded changes, the same person never grades you. Just depends on who is free to complete that work so it is inconsistent. You are not encouraged to speak to anyone, or talk to anyone regarding anything. Once you finish your sales call, at most wait 5 seconds and get on your next call! WORST thing about the whole experience is not being able to communicate properly with clients. There are certain words and phrases that you cannot say, for example if we don't have something in the catalog you cannot tell them that, you have to tell them that you'll look for it. They can ask you ten times and even though you know for a fact it's not in the catalog you cannot say that. I realize they want to portray a certain image, but to penalize someone for telling someone for normally speaking to a human being doesn't work. Then they want your notes to be precise and exact and detailed, but make sure you write all your notes in 1 minutes or less and send it off to the correct department - oh , which is always changing as well. You're a robot, and for some that might be worth it, to some it may not.

3.0
Aug 23, 2012

Great pay, but wouldn't want to stay forever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, great pay, work life balance

Cons

They have a hard time keeping good talent. The good managers get bored and leave.

Viewing 1246 - 1248 of 1,363 Reviews

Glassdoor has 1,401 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.