Does Medavie pay their employees well?

According to anonymously submitted Glassdoor reviews, Medavie employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Medavie. This rating has been stable over the past 12 months.

How satisfied are employees working at Medavie?

80% of Medavie employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medavie 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Medavie?

Customer Service Representative (21) , Business Analyst (12) , Team Leader (9) , Claims Analyst (8) , Underwriter (8) , Customer Service Representative (CSR) (7) , Disability Claims Specialist (6) , Administrative Assistant (5) , Analyst (5) , Group Underwriter (5) , Disability Case Manager (3) , Sales (3) , Client Service Representative (2) , Consultant (2) , Coordinator (2)

What are the pros of working at Medavie according to real employee reviews?

"The benefits are great and promotion from within is prioritized." ((in 47 reviews)); "Great people within the organization" ((in 29 reviews)); "A good work life balance" ((in 19 reviews)); "Love being able to work from home remotely" ((in 13 reviews)); "Amazing team and coworkers and team leaders." ((in 8 reviews))

What are the cons of working at Medavie according to real employee reviews?

"Employees that stay with the company are stuck with low salaries while new employees get hired with higher salaries" ((in 20 reviews)); "Pay is low, increases are poor." ((in 16 reviews)); "Poor management and there is no sympathizing for management toward agents and customers as well ." ((in 14 reviews)); "Scared to move off old technology Waterfall methodology" ((in 6 reviews)); "Then the manager called me in the office and asked why i am not happy ." ((in 5 reviews))

Medavie reviews

3.8

80% would recommend to a friend

(238 total reviews)

Bernard Lord

100% approve of CEO

73% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.8

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

Medavie has an employee rating of 3.8 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medavie employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

238 reviews

2.0

Aug 25, 2017

Ancient technologies and stressful environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary and great health benefits, many opportunities to transition from customer service, awesome management who really keep the atmosphere positive and who helps out a lot

Cons

the workload is unbearable during peak times (which is about half of the year) and turnover is very high among the agents because it gets extremely stressful - breaks are too short (when you can actually take them). Customers get very angry/insulting/yell... it is very hard The technologies are ANCIENT : we're talking about DOS interface and approximately 15 different applications that agents have to juggle while on the phone... it does not help, it slows down the processes and get everybody very frustrated!

1.0

May 25, 2017

Very poor employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free health and dental benefits from day one

Cons

Very unloyal company. When there is shortage of work they just pick and choose to lay off. Started as a permanent employee then went to a contract after 3 1/2 years. They made me stay sitting in the same department after kicking me out of it. Then the manager called me in the office and asked why i am not happy . They expected me to pretend they did nothing wrong.

3.0

May 5, 2017

It was a complex place to work but I learned to enjoy my experience I did not focus on the negative things.

Case management

Recommend

CEO approval

Business Outlook

Pros

Benefits from first day of work, opened 8:30 to 5pm, some nice co workers, free parking

Cons

Management does not care about anything that happens to staff as long as it does not affect them. No recognition but quick to point out issues that sometimes come out due to their own fault

Viewing 217 - 219 of 238 Reviews

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Jobs at Medavie

Team Leader Desktop Support

Bilingual Customer Service Representative - Group and Individual Insurance

Bilingual Disability Claims Specialist

Team Leader, Case Management Services

Administrative Assistant, Sales (12 Month Term)

Medavie

Medavie reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ancient technologies and stressful environment

Very poor employer

It was a complex place to work but I learned to enjoy my experience I did not focus on the negative things.

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