Pros
Lots of departments are full of good people. Easy to make friends with. The work is enjoyable. The mission is great. It is a company worth believing in. Individuals ruined the great experience for me that led to my resignation. They have lots of good internships, but they don't pick call center people for them.
Cons
Some people are bad enough to ruin an entire department. Condescending, conceited, sexist recruiter who will go the extra mile for a female. They play favorites. They seem to give jobs to incapable people because of their personalities. I've seen people get promoted despite making lots of mistakes. The HR department has been a disaster to deal with. They are never in office and nobody knows how they spend their days. In every department, there is a lack of accountability and an excess of wasted time. They talk a good game but don't follow through or change behaviors based on performance data. If they decide they don't like you, you have no future there. Some leaders are unapproachable. Some leaders think you have to treat people horribly and be picky in order to be a leader. They don't look for internal talent as much as they could.
