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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      67% would recommend to a friend

      (6,667 total reviews)
      avatar

      Pat Tomlinson

      45% approve of CEO

      59% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Oct 17, 2019

      Horrible culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company PTO policy Other areas may be better

      Cons

      Horrible culture in Phoenix Long-term employees who are absolute jerks and get away with it Horrible management No perks People putting in the time for their resumes then moving on as fast as they can Consistent technology issues. Get people who actually know what they’re doing to make decisions.

      avatar
      Mercer Response
      6y
      Mercer colleague, Thank you for the feedback you have provided. One of the things that our colleagues value the most is the people they work with and the teams they work with every day, so we are disappointed to hear you feel like you have not been able to experience that during your time at Mercer. We would like to better understand your feedback, so please feel free to email us at ColleagueFeedback@Mercer.com to help us improve.
      1.0
      Sep 14, 2019

      You can do better

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People Mercer stock Working remotely Work softball league

      Cons

      Low moral Low pay No overtime High turnover Client driven so they dont care much about their employees.

      2.0
      May 27, 2019

      Dont Recommend

      Customer service representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay starting out and nice incentive plan. Nice amount of PTO as well as sick pay when you first start.

      Cons

      1. No room for growth or opportunity. 2. The incentive plan is great but they have made it so difficult to even get now. 3. They tend to hire outside instead of the company instead of within. 4. The company needs to invest more money into there systems as well as there employees. 5. No one listens when you have a concern or just cant do your job due to system issues. 6. They tend to hold things against there employees even if its not there fault. 7. When you have a supervisor call and reach out to them they dont want to help or take the call. 8. It is hard to get the time off you need when using your PTO. 9. Need to upgrade laptops that are provided to us to do our job.

      Viewing 97 - 99 of 6,667 Reviews
      Related searches: Mercer jobs | Mercer salaries | Mercer benefits | Mercer interviews | Mercer conversations
      ReviewsMercer reviews

      Glassdoor has 7,745 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.